CEVA ENROLLMENT PHILOSOPHY
The enrollment process consists of the pre-enrollment, planning and communication phase, the actual employee interviews, and the development of servicing and administrative systems to support the program.
The objective of the enrollment process is three-fold:
1. Communication of plan benefits with enthusiastic acceptance by the employee majority.
2. The development of enrollment procedures which do not adversely affect employee productivity.
3. The implementation of procedures which minimize any strain on your Personnel or Payroll Departments
To achieve these objectives, the enrollment organization must have considerable experience, and the quality of the plan must stand on its own merits in the eyes of the employees.
The quality of the insurance product, and its value for individual employees, will be recognized and accepted only when a non-threatening atmosphere is created within the employee group.
Towards this end, CEVA Benefits Group maintains a staff of full-time, salaried, professional Enrollment Counselors.
CEVA Benefits Group has over 32 years of experience in developing procedures which simplify the enrollment process and limit the amount of effort required of your staff.
The highlights of these procedures follows:
A. Project Coordinator
B. Implementation Schedule
C. Pre-Enrollment Management Briefing
D. Departmental Scheduling
E. Announcement to Employee
F. Individual Employee’s Interviews
G. Absentee Enrollment-Follow-ups
H. Enrollment Participation and Summary Reports
I. Re-Enrollment Schedules
J. Employer/Services
K. Policy Holder/Employee Services
L. Payroll Deduction Reports/Administration
M. Policy Distribution
N. Claims/Services Issues
O. Toll-Free Numbers, Service Cards Numbers
P. Conversion/Portability/Forms and Numbers
